In case of mental health emergency:

CBH Referral Hotline

City program referring and connecting callers to services for inpatient or outpatient mental health services.

• 1 (888) 545-2600 (24/7)

• TTY: (888) 436-7482 (24/7)

NAMI Philadelphia Warmline

Talk line offering support to people experiencing mental health difficulties.

• 9 a.m. – 5 p.m., Mon. – Fri.

• (267) 687-4381

• https://namiphilly.org/

Philadelphia Crisis Response Centers

Philadelphia has 4 Crisis Response Centers (CRCs) located throughout the city. These are all accessible 24/7. The best way to receive mental health crisis services is to go to one of these CRCs. To access the CRC, enter through the ER and request the CRC. Once there, they will assess you/the person in crisis and determine the best course of treatment, including admittance to the hospital if needed.

Crisis Response Centers:

Friends Hospital (Northeast Philadelphia)

• 4641 Roosevelt Blvd, Philadelphia PA 19124

• (215) 831-4600 or 1 (800) 889-0548, press 2 for psychiatric emergency

• https://friendshospital.com/programs-and-services/crisis-response-center/

Einstein Hospital Crisis Center (Germantown, Northwest Philadelphia, and Roxborough)

• 5501 Old York Road, Philadelphia, PA 19141

• (215) 951-8300

• https://www.einstein.edu/mental-health/crisis-response-center

Pennsylvania Hospital Crisis Response Center (Center City, Old City, South Philadelphia)

• 801 Spruce Street, 1st Floor, Philadelphia, PA 19107

• (215) 829-5433

• https://www.med.upenn.edu/psychiatry/inpatient.html

Temple University Episcopal Hospital (North Philadelphia)

• 100 E Lehigh Ave, Philadelphia, PA 19125

• (215) 707-2577

• https://www.templehealth.org/services/psychiatry/crisis-response-center

Philadelphia Crisis Line (Formerly Mental Health Delegates)

A mental health crisis line operated by the County. This line can also send out Mobile Assessment Teams (MATs). These MATs will come to the caller’s location and assess the person who is in crisis. The MATs do not provide treatment on-site.

If the MAT determines that the person needs treatment, they will transport them to the nearest CRC. If the person will not willingly go to the CRC, the police will be called to perform a “302,” or involuntary commitment

(215) 685-6440 (24/7)